Contact

We believe that a truly refined shopping experience extends beyond the purchase itself. Whether you have a question about our lamps, need assistance with an order, or simply wish to learn more about our craft, our team is here to help you — with clarity, care, and warmth.

✦ Our Contact Details

✦ Customer Care Hours

  • Monday – Friday: 09:00 – 18:00 (GMT)

  • Saturday: 10:00 – 14:00 (GMT)

  • Sunday & Public Holidays: Closed

Outside of these hours, you may still reach us by email, and we will respond at the earliest opportunity.

✦ How We Can Assist You

  • Product Enquiries – Guidance on materials, sizes, and styles

  • Order Support – Updates, tracking, or changes to your purchase

  • Returns & Exchanges – Assistance with our 30-day free return policy

  • Partnerships & Wholesale – Opportunities to collaborate with us

  • General Questions – Anything else we can illuminate for you

✦ Stay Connected

We invite you to follow us and share your spaces lit by our designs:

  • Instagram – for inspiration & styling ideas

  • Facebook – for news, offers & community updates

  • Pinterest – for moodboards & creative lighting visions

✦ Final Note

At MILLSY LIMITED, every light we send is a promise — and so is every message we receive. No matter how small the question, we welcome the opportunity to assist you. Because to us, excellent service shines as brightly as our lamps.